Customer Support

care@paytm.com
01204456456
Shop No.1, Ground Floor, Tower-D, Plot No. H-10B, Sector 98, Noida, UP-201301
4 / 5
4 reviews
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Reviewed : Aug 11, 2022
" Customer Support is Non Existent "
1 / 5
Negative
392
If you transact on PayTm and have an issue with an order, then God help you because there is no way for anyone to reach customer support. All you have is the option to interact with their chat bot which is retarded. The chat bot is configured only to answer some questions that are pre-programmed, and outside of that, it is basically dumb. The chat ends, and you are basically told that your problem is resolved. There is no way for you to reach customer support because the numbers don't work. Do not attempt any high-value transactions on PayTm unless you are prepared to lose your money. The payment gateway on PayTm is buggy and transactions often fail or at least that this message you get.

In my case i was charged for the transaction and was shown a message that the transaction had failed. However, my credit card was charged and the bank confirmed that it was claimed by PayTm the next day. I dont have the gift card that was supposed to have been delivered and there is no way to get in touch with Paytm to resolve this issue.

Shopped at PAYTM.com : August, 2022
Order ID : 1XXXXXXXXX0
Rating Summary
  • Product Quality
  • Trustworthiness
  • Shipping
  • Customer Support
  • Returns & Refunds


This review is the subjective opinion of a SpotReviews member and not of SpotReviews.in
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