Customer Support

3.8 / 5
10 reviews
0.31
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vb123123
Reviewed : Jul 19, 2016
" Shame on NDTV fashion site "
1 / 5
Negative
521
I am an online shopaholic. I had the worst experience with Indianroots.
They send emails on sale that says it is upto 80% with "upto" in fine print. Most of the products are only 10 or 15% off and only very few products at 50 or 80% off (which are not easy to find), all this at an already highly inflated price. Once you place an order, it takes two months to arrive. If you call their customer support regarding the status of the product, they say you should get it 4 - 5 days. They give
the same response, every time you call. It is frustrating to deal with this site and its customer support agents.
I am very disappointed with this site. Going forward I will stick to only Amazon, FlipCart, SnapDeal, etc...

Shopped at INDIANROOTS.in : September, 2015
Order ID : 1XXXXXXX7
Rating Summary
  • Product Quality
  • Website Usability
  • Trustworthiness
  • Payment Options
  • Shipping
  • Customer Support
  • Returns & Refunds
  • Mobile App


This review is the subjective opinion of a SpotReviews member and not of SpotReviews.in
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INDIANROOTS.in Reviews (10)

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