About BOOKSTOK.com
Online BookStore India with cash on delivery and Subscribe Magazine at discounted prices
http://www.bookstok.com
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First Review By
Sudhakar Madiwala
1 Review
1 Review
H
Hema
| 1 Reviews | 1 Helpful Votes |
I did my subscription in August and since then have been following up. Everytime they give a new time line for next month. The subscription never comes. CHEAT, ROBBER organization
Shopped on BOOKSTOK.com : August, 2018
Order ID : 3XXX5
Shopped on BOOKSTOK.com : August, 2018
Order ID : 3XXX5
- Website Usability
- Trustworthiness
- Speed of Delivery
- Customer Support
- Returns & Refunds
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1
Helpful
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279
Views
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H
HITESH
| 1 Reviews | 3 Helpful Votes |
I have paid My subscription on 10 January, 2018 for Champak English (3 Years : 72 Issues) and have received conformation for delivery within 5 to 7 weeks.
Since then I am following them for my subscription every they answer as following.
----- Forwarded message -----
From: Bookstok I Rediscover Reading!
To: hitesh prajapati
Sent: Wednesday, 18 April, 2018, 9:40:27 AM IST
Subject: Re: Fwd: Your order No.33107 has been received & will be processed shortly
Dear Customer,
Sincere ap...
ologies for the delay. We are very sorry for the inconvenience caused to you.
With reference to the complaint in the trail mail regarding non receipt of issue of Magazine, please note that the same has been forwarded to concern department. As soon as we receive any reply from them will revert to you on the same.
Thanks for your patience.
Regards
Bookstok.com
Shopped at BOOKSTOK.com : January, 2018
Order ID : 3XXX7
Since then I am following them for my subscription every they answer as following.
----- Forwarded message -----
From: Bookstok I Rediscover Reading!
To: hitesh prajapati
Sent: Wednesday, 18 April, 2018, 9:40:27 AM IST
Subject: Re: Fwd: Your order No.33107 has been received & will be processed shortly
Dear Customer,
Sincere ap...
ologies for the delay. We are very sorry for the inconvenience caused to you.
With reference to the complaint in the trail mail regarding non receipt of issue of Magazine, please note that the same has been forwarded to concern department. As soon as we receive any reply from them will revert to you on the same.
Thanks for your patience.
Regards
Bookstok.com
Shopped at BOOKSTOK.com : January, 2018
Order ID : 3XXX7
- Product Availability
- Website Usability
- Trustworthiness
- Payment Options
- Speed of Delivery
- Customer Support
- Returns & Refunds
- Mobile App
Full Review 
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3
Helpful
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1054
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S
srinivas
| 1 Reviews | 1 Helpful Votes |
The worst online book store ever i've come across it past more than month you've not credited my refund yet after booking an order I got a mail from bookstok support that book is not in stock and money will be refunded and it past like more than a month no message or mail from the support team!!!
Shopped on BOOKSTOK.com : January, 2017
Order ID : 2XXX6
Shopped on BOOKSTOK.com : January, 2017
Order ID : 2XXX6
- Product Availability
- Website Usability
- Trustworthiness
- Payment Options
- Speed of Delivery
- Customer Support
- Returns & Refunds
- Mobile App
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1
Helpful
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1565
Views
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Ajit Singh
| 1 Reviews | 0 Helpful Votes |
I would want to advice customers to stay away from ordering at Bookstok. They will take your order and will not start subscription nor their customer service is of any help. I have ordered two magazines in May 2016 and the subscription is ye to start. Any amount of writing to the store has not resulted in any positive response. This seems to be a fishy site, please avoid
Shopped on BOOKSTOK.com : May, 2016
Order ID : 2XXXXXXXXXX1
Shopped on BOOKSTOK.com : May, 2016
Order ID : 2XXXXXXXXXX1
- Product Availability
- Website Usability
- Trustworthiness
- Payment Options
- Speed of Delivery
- Customer Support
- Returns & Refunds
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0
Helpful
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528
Views
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Kasturi
| 1 Reviews | 0 Helpful Votes |
I am yet to see such worst customer care experience. I had ordered one magazine(19 Feb 2016), waiting for 2 months that magazine did not started, I told them to change subscription it to another magazine, they made me pay additional money as needed for the other magazine (in June 2016), which I did and told subscription for this will start from August. August end, nothing started, then again I sent email, they say your order is not confirmed and wait till 24 hours. .After 48 hours als...
o no reply. They are least bothered about our follow up emails. They never follow up till we knock and ask them.No care or concern about customers.
They do not reply to any emails where I ask for refund. They do not suggest for anything which indicates they are no more concerned once they receive payment. And everytime, you need to write email twice or thrice then one reply will be coming from their end,.
Shopped at BOOKSTOK.com : June, 2016
Order ID : 2XXX0
o no reply. They are least bothered about our follow up emails. They never follow up till we knock and ask them.No care or concern about customers.
They do not reply to any emails where I ask for refund. They do not suggest for anything which indicates they are no more concerned once they receive payment. And everytime, you need to write email twice or thrice then one reply will be coming from their end,.
Shopped at BOOKSTOK.com : June, 2016
Order ID : 2XXX0
- Product Availability
- Payment Options
- Speed of Delivery
- Customer Support
- Returns & Refunds
Full Review
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0
Helpful
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489
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